Privacy Policy

When you have an account, we collect the details you give us (such as email, username, display name, and birthdate to confirm you are 13 or older), content you post, messages so we can deliver them, and reports or support requests you send.

We also collect technical information needed to run and protect the service, such as device and app version, IP-derived security signals, and session records.

If you turn on an optional permission — for example camera, photos, microphone, contacts, or location — we collect only what that feature needs while the permission is on.

If you request an invite from the website, we collect your email, the platform you can test (iOS, Android, or both), and any optional first name, note, or testing interests you provide. A request is not an account. We use it to review testers, send invitations and updates, and prevent abuse. You can ask us to withdraw a request by emailing privacy@neurocircle.app.

We use this information to operate accounts, show your content to the people you intend, deliver messages, keep the service secure, provide support, and meet legal duties.

We do not sell personal information. We do not use the content of your direct messages for advertising.

When you intentionally use Lenses or Reality Studio, the photo, video, clothing reference, and directions you select may be processed by our camera-effects and image-generation providers, including Snap Camera Kit and Decart, only to return the effect or preview you requested. These features are optional; do not submit sensitive media.

We share information with companies that help us host, authenticate, deliver the app, send notifications, process store purchases, and review safety reports — only as needed for those jobs. We may also disclose information when the law requires it, to protect people or the service, or as part of a business transfer with appropriate safeguards.

Where this applies, we process information to provide the service you asked for, to comply with the law, for legitimate interests such as security and abuse prevention, and with your consent for optional processing. You can withdraw consent in settings or by turning off a device permission. That does not undo processing that was already lawful.

We keep account information while the account is open. After you delete content or an account, we remove or de-identify it from active systems within a reasonable time, subject to backups cycling out.

Invite-request records are kept while the private beta is running, then deleted or de-identified when they are no longer needed.

We may keep limited records when we have to — for example payment records, fraud prevention, a safety investigation, a legal hold, or enforcing a ban. Those records stay limited to that purpose.

We use access controls and encryption in transit. No service can promise perfect security.

Information may be processed in countries where NeuroCircle or its providers operate. Where the law requires it, we use standard transfer safeguards.

In the app you can edit your profile, change privacy and notification settings, and delete your account. More detail is on the Privacy Choices page.

Depending on where you live, you may also have rights to access, correct, delete, restrict, object to, or receive a copy of personal data. Email privacy@neurocircle.app from the address on the account. We will verify the request before we change or release account information.

Accounts for children under 13 are not allowed. We do not use data from people 13–17 for targeted advertising. If you think an account belongs to a child under 13, email safety@neurocircle.app.

Privacy requests: privacy@neurocircle.app.

We may update this policy. If a change is material, we will give reasonable notice in the service or by email where required.